T-Mobile in San Pablo, CA Closed now

Reviews about T-Mobile

• ★ ★ ★ ★ ★

  August 31, 2019, by cutie pie
  I came in because I tried many times on phone with T-Mobile, but was sent to call center in Philippines (this phone is a pay as you go phone) and the calls were hung up, or transferred you to nowhere or answer you with something which is completely different from what you're asking for. So I came to this store for help because I was helped once and it was a very good experience. They make you feel like you are part of the family, even when we waited as they were going through many customers. Today, Ruby changed this phone's plan from pay as you go to part of our main service plan, swiftly, in minutes. No new chip, no waiting for number transfer, and with great cheers! It was amazing service! I used to not go to stores because they mostly do not know what they do and they would mess up your phone. But this store now has excellent staff. Over 5 stars! Thank you for being so, so great! You made my day!
• ★ ☆ ☆ ☆ ☆

  June 22, 2019, by Leslie Tovar
  Custumer service horrible including the manager they all playing around lies about prices bad bad experience ever in a t-mobile store .they star like they are friendly so you can think they will help you but they not.they do thing on your plan behind your back. Hilltop is much better less worker's but honest.